Renault App Connection Issues

[Allen Kries]

Anyone else having trouble getting their Renault e-Tech Iconic to sync with the My Renault app? I’ve set up an account, logged in to the car, and... nothing. What gives?

 

[Balgruuf_Greater]

Anyone else having trouble getting their Renault e-Tech Iconic to sync with the My Renault app? I’ve set up an account, logged in to the car, and... nothing. What gives?

This sounds frustrating! One common issue is that the My Renault app needs a strong connection to both the car and your phone’s internet. I’ve had similar issues with the My Renault app! Also, try logging out of the app, clearing its cache, and logging back in. If that doesn’t work, try deleting and reinstalling the app might help. Make sure your software is updated. Syncing issues stem from outdated firmware. Double-check the car is logged into your Renault account and the VIN is correctly entered. Verify that the app itself are on the latest versions. If none of this works, Renault support or a dealer visit might be the best next step.

 

[Allen Kries]

Thanks. I’ll try the whole logging out, clearing cache, and reinstalling thing. Fingers crossed it works! Honestly, I was hoping it would just be a plug-and-play situation.